Frequently Asked Questions

What is Seacret?

Seacret is a multi-level marketing company that sells cosmetic and other personal care products made from Dead Sea minerals, mud, and nutrients based in United States. The company was founded by Izhak and Moty Ben Shabat in 2005

Who owns Seacret?

Izhak Ben Shabat and Moty Ben Shabat founded Seacret in 2005.

What are Seacret products for?

Seacret products are great for male and female skin. Some of the products include: Anti-aging, minerals, cosmetics, body butter, salt scrub foot cream, mud mask and night cream.

How much does it cost to join Seacret?

You will need to pay an annual cost of $49.

Are Seacret products natural?

All Seacret products have special standard certifications assuring the source of their ingredients. These include water, salt or mus-based Dead Sea minerals for which there is no natural or synthetic substitute in the cosmetic industry.

Where are Seacret products made?

Seacret products are made in Israel using the latest in technology.

Are Seacret products safe?

Only approved and authorized ingredients are made with Seacret products. While testing has been done on adult skin, you should still consult your health care professional prior to using it.

Where to can I buy seacret products?

You can buy Seacret products from https://www.seacretdirect.com/consultant/en/us/

Is Seacret cruelty-free?

Yes, Seacret is a cruelty-free company and does not test on animals.

Why should you use cruelty-free products?

Products that are cruelty-free are healthier – these products do not have bad chemicals like parabens, sulfate and synthetic dyes. This means that cruelty-free products are cleaner and better for the skin.

What Seacret products are good for anti-aging?

Seacret has the Age Defying line that are made with rich, nourishing essential oils and vitalizing Dead Sea minerals that help prevent visible signs of aging.

Are Seacret skin care products good?

Aside from offering products that cater to all skin types, Seacret’s innovative textures provide skin defense and a relaxing sensation that lasts the whole day.

Are Seacret nutritional products good?

Seacret has a wide range of nutritional products that range from organic, plant-based protein shakes that power your day to antioxidant boosts that help neutralize the effects of acid-forming foods.

How do you use Seacret peeling gel?

Make sure that hands and face must be completely dry before application. Apply the peeling gel to clean, dry skin and gently massage onto the face in circular motions for gentle exfoliation.Rinse clean with water.

How do I pay for my orders?

Seacret accepts Visa and Mastercard.

Does Seacret deliver to my country?

Seacret operates in the United States, Canada, Republic of Korea, Australia, Dominican Republic and Mexico.

How can I track my order?

Once an order is placed, you will receive an email confirmation with the tracking number. You may use this tracking number by calling the courier directly. Note that orders are processed and shipped only on business days (Monday to Friday excluding public holidays). Orders are usually dispatched within 1-2 business days of being received. Products are delivered within 5-7 business days after being dispatched. These timeframes are only indicative and Seacret is not liable for delayed delivery caused by third parties.

How do I request an exchange?

You should return the product within thirty days from the date of purchase and you will be given a full refund (minus the shipping charges). You may exchange any unused, resalable products within six months from the date of purchase.

How do I request a refund?

If the customer is dissatisfied with the product for any reason, they can return it for a full refund. Seacret offers a 90-day money back guarantee from the date of purchase. Return shipping charges must be paid by the customer.

What is Seacret's return policy?

Unused products purchased from Seacret may be returned within thirty days of the date of purchase in its original, unopened condition and packaging.